Finding a trustworthy auto repair shop can be a daunting task, but for residents of Gresham, Oregon, the choice is clear. Orient Auto Service consistently receives glowing reviews for its exceptional service, friendly staff, and honest business practices. Here are the top five things customers love about Orient Auto Service, based on their rave reviews.
1. Exceptional Customer Service
Customers repeatedly praise the friendly and helpful staff at Orient Auto Service. Jessica Fisher shares, “I always have the best service at Orient Auto. They really go above and beyond. This is the only place I can trust that my vehicle is in good hands.” Michael Quigley echoes this sentiment, noting the “friendly and knowledgeable ‘front office’ folks” and the shop’s clean and organized facility.
2. Honest and Transparent Practices
Honesty and transparency are cornerstones of Orient Auto Service’s business model. Charlie Hayward appreciated that there were “no add-ons, just the work I requested, which came out less than quoted.” Similarly, Paige Sorendo highlights that the team is “honest with you about what absolutely needs to get done and what can wait for a later time.”
3. High-Quality Repairs
Customers are consistently impressed with the quality of repairs provided. Tim Sommers, a long-time customer, says, “Their techs are some of the best that I have encountered. Very thorough, no mistakes so far.” Marvin Pieren adds that Orient Auto Service “got more work done than expected” and completed it within the promised timeframe.
4. Efficient and Timely Service
Speed and efficiency are frequently mentioned in reviews. E P was delighted with a quick DEQ check, stating, “In and out in under 10 minutes. FABULOUS, pleasant, helpful, knowledgeable staff.” Holly Klees also appreciated the “quick turnaround” for her car’s emergency service, with ongoing communication throughout the process.
5. Long-Standing Community Trust
For many Gresham residents, Orient Auto Service has become a trusted partner over the years. John Taylor notes, “The staff is very knowledgeable. They were able to fix a problem the dealership could not.” Long-time customer Michael Alford shares, “I highly recommend Orient Auto if you want honest repair people who are easy to work with, have fair prices, and do not take advantage of you.”
Experience the Orient Auto Service Difference
When it comes to auto repair in Gresham, Orient Auto Service stands out as a top-rated, reliable choice. With a commitment to exceptional customer service, honesty, quality repairs, and efficient work, it’s no wonder they have such a loyal customer base. Ready to experience the best auto repair service in town? Contact Orient Auto Service today at (503) 667-3900 to schedule your appointment. Your vehicle is in great hands with the trusted team at Orient Auto Service!